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General terms of sale

Slide background

General terms of sale


CURRENCY & VAT


Prices shown are in euros exclusively. An invoice showing VAT will be issued upon request when ordering.


TERMS OF PAYMENT


For metropolitan France, the shipment will be handled by SO Colissimo.

For DOM / TOM and international shipments, the shipment is automatically insured by Colissimo International against signature. No delivery error may be invoked after the signature of the delivery note of the postal services. In this case, the company La Chambre aux Confitures would not be held responsible for a delivery error. The Post office shipping receipt is proof that the goods have been sent to the right addressee.

For metropolitan France, delivery in 3 working days, for DOM / TOM, delivery in 6 to 8 days depending on destination and for Europe and international, delivery colissimo, 4 to 9 days depending on destination.

The company La Chambre aux Confitures can not be held responsible for delays in delivery due to postal services.

You must refuse a package whose outer packaging contains an obvious indication of shock or leakage. Sign the delivery note means that you accept the package in the state and no longer allows any dispute with the postal services.

In case of non-compliance with the order (the confirmation email is authentic), La Chambre aux Confitures agrees to exchange non-compliant products or refund the expenses incurred within the limit of the value of the order. Damages could not be required. Any claim must be made within 3 days of receipt of the package and will not be taken into account past this time.

If the product received has a hidden defect, please inform La Chambre aux Confitures by email or phone within 3 days of receipt. You must then return the goods by La Poste, at your expense, in the fortnight following receipt. In return, the defective product will then be exchanged.

By accepting the order, the purchaser gives its consent to the use of the personal data collected under this order under the customer's customer file. However, he may object in writing or by email to this use in accordance with Law No. 78-17 of 6 January 1978, the consumer having at any time a right of access and rectification.


La Chambre aux Confitures


Will stay tuned

By email :
contact@lachambreauxconfitures.com

By mail :
La Chambre aux Confitures
9 rue des Martyrs
75009 Paris

Free shipping
from 50 €*

worldwide
delivery

Delivery in 72h*
Anti breaks

Secured
payment

Free shipping
from 50 €*

worldwide
delivery

Delivery in 72h*
Anti breaks

Secured
payment

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